Disaster Recovery Case Management

Through Disaster Recovery Case Management (DRCM), affected residents are placed in contact with the resources they need to move along in the recovery process. Case advocates work with individuals or families through the entire process, utilizing federal, state and community resources and developing individualized recovery plans.

The emphasis of DRCM is placed on timely and quality case management services to help facilitate the equitable distribution of disaster-related resources, including outreach to vulnerable populations.

Click here for a flowchart detailing the case management process following disasters.

DRCM Providers

Click here for more information about the agencies and organizations providing Disaster Recovery Case Management servcies in Iowa and how to develop a local COAD in your community.

Iowans affected by the 2010 disasters are encouraged to contact the Iowa Concern Hotline at 1-800-447-1985 for more information about the resources available.

Individual Disaster Recovery Planning

The Disaster Recovery Plan (DRP) sets tasks for the case manager and disaster survivor to link the survivor with appropriate resources for recovery in a timely manner. The DRP also serves to guide decision-making priorities for advocacy and to establish benchmarks and goals for progress towards case closure. Personal responsibility and self-determination is often emphasized in recovery planning.

For more information on individual disaster recovery plans, see the NVOAD Web site.